Pronto Xi
Deep two-way sync for orders, pricing, inventory and customers with Pronto Xi.
Two-way sync
ERP integration
Apparel21
ASW
Your ERP and Shopify, in sync.
Pocketknife connects Shopify Plus with the ERP that runs your business, keeping orders, inventory, pricing, customers, products and invoices aligned in real time. Whether you're using Pronto Xi, Business Central, Apparel21, ASW, Exact, Oracle E-Business Suite or a custom ERP, Pocketknife keeps your commerce operations moving.
Apparel21
ASW
Supported ERPs
The systems we connect to Shopify.
Pocketknife is built for mid-market and enterprise ERPs, and for the custom systems that never fit a standard connector. If it can expose data by API, database or file, we can usually sync it.
Dynamics 365 Business Central
Keep Microsoft Business Central and Shopify aligned across the full order-to-cash flow.
Two-way sync
Apparel21
Apparel21 (AP21)
Purpose-built fashion and footwear ERP, synced at size, colour and style level.
Two-way sync
ASW
ASW
Sync ASW orders, customers, pricing and inventory with your Shopify store.
Two-way sync
Exact
Keep Exact financials, products and orders aligned with Shopify.
Two-way sync
Oracle E-Business Suite
Bring Oracle EBS orders, customers and pricing into the Shopify commerce flow.
Two-way sync
NetSuite
Two-way sync for orders, invoices, pricing, inventory and customers with Oracle NetSuite.
Two-way sync
Salesforce
Keep accounts, orders and pricing aligned between Salesforce and your Shopify store.
Two-way sync
MYOB
Sync MYOB financials, products, orders and customers with Shopify without rekeying.
Two-way sync
Odoo
Connect Odoo orders, inventory, pricing and customers to Shopify with real-time Live Sync.
Two-way sync
SAP
Two-way sync for orders, pricing, inventory and customers between SAP and Shopify.
Two-way syncYour own ERP
Custom or in-house ERP? If it exposes data by API, database or file, we can map it.
Custom build
What syncs, both ways
Critical business data, connected
Live Sync keeps your ERP and Shopify aligned in real time, ensuring the operational data your teams rely on is always up to date.
Shopify → ERP
Orders
Online and rep orders flow into the ERP for fulfilment, invoicing and accounting, without rekeying.
ERP → Shopify
Invoices & payments
Statements, balances and payment status surface in the storefront so buyers can pay online.
ERP → Shopify
Pricing
Contract rates, price lists and volume breaks stay current for every account.
ERP → Shopify
Inventory
Stock on hand and availability stay accurate across locations and warehouses.
Both ways
Customers & accounts
Accounts, contacts and terms stay matched so the right buyer sees the right data.
ERP → Shopify
Products
Items, variants and catalogue data flow through, ready to enrich and publish.
Engineered for enterprise commerce
Real-time updates. Enterprise reliability.
Live Sync updates records as changes happen, not through overnight batch jobs. Using the identifiers your business already relies on - such as SKUs and account numbers - it accurately matches records between Shopify and your ERP. If an update fails, Pocketknife automatically retries it, keeping both systems aligned.
1. Connect
Link to the ERP however it exposes data.
Pocketknife connects through API, database or file integration, depending on what your ERP supports, including custom and in-house systems.
2. Map
Match records using the codes you already use.
Orders, customers, products and prices are matched on SKUs, account numbers and order IDs, so the same record lines up cleanly in both systems.
3. Sync
Move changes in real time, both ways.
As events happen, changes flow in the right direction, so Shopify and the ERP reflect the same state within moments rather than overnight.
4. Guard
Retry, validate and alert on failure.
Failed syncs are retried and unsafe changes are blocked, so bad data does not get pushed blindly and issues are surfaced instead of hidden.
ERP integration FAQ
What to know before connecting your ERP.
Answers for Shopify Plus teams integrating ERPs like Pronto Xi, Microsoft Dynamics 365 Business Central, Apparel21 (AP21), ASW, Exact and Oracle E-Business Suite, as well as custom systems.
Which ERPs does Pocketknife connect to?
Pocketknife connects Shopify Plus to ERPs including Pronto Xi, Microsoft Dynamics 365 Business Central, Apparel21 (AP21), ASW, Exact and Oracle E-Business Suite, as well as custom and in-house systems.
Is the sync really two-way?
Yes. Orders can flow from Shopify into the ERP, while pricing, inventory, invoices and product data flow from the ERP into Shopify, with customers and accounts matched both ways.
Is it real time or a nightly batch?
Live Sync is event-driven, so changes move as they happen rather than waiting for an overnight batch, keeping both systems aligned within moments.
What if we have a custom or in-house ERP?
If your ERP can expose data through an API, database or file, Pocketknife can usually map it. Custom systems are a core part of what we handle.
How are records matched between systems?
Records are matched using the codes you already use, such as SKUs, account numbers and order IDs, so orders, customers, products and prices line up cleanly rather than duplicating.
What happens if a sync fails?
Failed syncs are retried and unsafe changes can be blocked, so bad data is not pushed blindly and issues are surfaced instead of silently dropped.
Can it handle contract pricing from the ERP?
Yes. Contract rates, price lists and volume breaks can flow from the ERP so each account sees its own pricing on Shopify.
Does inventory stay accurate across locations?
Yes. Stock on hand and availability can sync across locations and warehouses so the storefront reflects what you can actually ship.
Do orders reach the ERP without rekeying?
Yes. Online and rep-placed orders flow into the ERP for fulfilment, invoicing and accounting, removing manual re-entry.
Can invoices and payments show in Shopify?
Yes. Statements, balances and payment status can surface in the storefront so buyers can view and pay invoices online.
Will this disrupt our existing ERP processes?
No. Pocketknife works alongside your ERP as the source of truth, syncing data rather than replacing the processes your team already runs.
How do we get started?
We map your ERP fields, matching codes and the data you want synced, then connect Shopify so the two systems stay matched. Get in touch to scope your integration.
Connect the ERP that runs your business to Shopify.
Whether it is Pronto Xi, Business Central, Apparel21, ASW, Exact, Oracle E-Business Suite or a custom system, we will map your data and keep Shopify and your ERP matched with real-time, two-way Live Sync.
Connect your ERP →