Invoices & payments

Invoices that get paid faster.

Invoice Payment gives customers a faster and more convenient way to manage invoice payments directly through the customer portal. Securely pay single or group multiple invoices into one transaction or make partial payments online without relying on manual payment workflows. At the same time, finance teams maintain accurate reconciliation and real-time account visibility through connected Shopify and ERP systems.

Pocketknife · Invoices ERP synced
Northbridge Industrial
2 invoices open · 1 overdue · Net 30 terms
Account statusCurrent
Balance$24,860
Due now$16,450
Open invoices Due this month Sydney branch
InvoiceDue dateStatusRemaining
Click me INV-9930 Due in 3 days Due $8,410
INV-9912 7 days overdue Overdue $16,450
INV-9884 Paid yesterday Paid $0.00
0 invoices selected $0 total
Download PDFs Export CSV
Why it matters

Turn invoice payment into
self-service.

Customers can see what they owe, pay on their own schedule and trust the numbers are current. Your team gets fewer invoice emails, fewer statement requests and a cleaner path to getting paid.

Get paid faster

Let customers open an invoice and pay it straight away.

Every open invoice can carry the next action: pay this invoice, pay a batch, clear the balance, or pay a custom amount.

  • Shorten the path from invoice issued to payment received.
  • Let buyers pay from the invoice list or account balance.
  • Keep payment links tied to the right customer and account.
Less manual admin

Stop answering "can you send that invoice?"

AR and customer service stop forwarding the same documents and checking the same account details by hand.

  • Self-serve invoice PDFs and CSV exports.
  • Live status, due dates and remaining amounts from the ERP.
  • Receipts and payments routed into a reconciled workflow.
Cleaner reconciliation

Know exactly what each payment is for.

When customers pay from selected invoices, the payment carries the invoice and account context your finance team needs to reconcile it properly.

  • Link payments back to the selected invoice numbers.
  • Keep account, branch and customer context attached to the payment.
  • Reduce mystery deposits and manual matching in accounts.
Buyer self-service

Give customers the invoice desk they already expect.

The invoices page brings account balance, status, due dates, remaining amounts and invoice documents into the same portal buyers use to reorder.

  • Search by invoice number, customer, date, status or amount.
  • Show invoice status, remaining amount, due date, related order and fulfilment details.
  • Let buyers download the invoice PDF or export invoice data when they need it.
All Open Overdue 1 Paid
INV-9930 Due in 3 days
Order #10428 Fulfilled Sydney branch
$8,410 of $8,410
INV-9912 7 days overdue
Order #10391 Part-shipped Sydney branch
$16,450 of $18,900
INV-9884 Paid
Order #10362 Fulfilled Melbourne branch
$0.00 of $5,240
3 invoices · $24,860 remaining
Payment workflow

Let buyers settle the account their way.

Some customers pay invoice by invoice. Some settle a batch. Some pay a round number against the account and expect credit to be handled properly. Pocketknife supports those flows from the portal.

  • Pay individual invoices directly from the row action.
  • Pay the full balance due from the account header.
  • Pay any amount, preview the balance after payment and show credit when they overpay.
Pay any amount
Northbridge Industrial · Balance due $24,860
Covered invoices
INV-9912 Overdue $16,450
INV-9930 Due in 3 days $8,410
Balance after payment $4,860
Invoice payments FAQ

What to know before you let
customers pay invoices online.

Clear answers on invoice visibility, ERP invoice data and payment collection for Shopify Plus teams using systems like Pronto Xi, Microsoft Dynamics 365 Business Central, Apparel21, Exact or Oracle E-Business Suite.

Can B2B customers pay multiple invoices at once?

Yes. Customers can select multiple open invoices and pay the selected total in one flow, so your team can collect several outstanding invoices without asking the buyer to process each one separately.

Does invoice data come from our ERP?

Yes. Pocketknife is designed to show ERP-backed invoice records from systems like Pronto Xi, Microsoft Dynamics 365 Business Central, Apparel21, ASW, Exact or Oracle E-Business Suite, including balances, due dates, remaining amounts and status.

Can customers download invoice PDFs from the portal?

Yes. The invoice page can expose downloadable invoice documents, so buyers can find their own paperwork instead of asking accounts or customer service to resend it.

Can customers make partial payments or pay any amount?

Yes. Pocketknife can support invoice payments, batch payments, balance payments and pay-any-amount flows, depending on how your business collects B2B payments.

How does Pocketknife help with reconciliation?

Payments can carry invoice, customer, account and location context back into your ERP workflow. That gives finance teams cleaner payment data and reduces manual matching against mystery deposits.

Can invoice payments work with customer-specific terms?

Yes. The portal can show the customer's account terms, due dates and open balances so buyers understand what is due and when before they pay.

Can buyers pay by branch, location or account?

Yes. Invoice views and payment links can stay tied to the correct customer, branch, location or account, which matters when your B2B customers buy across multiple sites.

Can customers search for a specific invoice number?

Yes. Customers can search and filter invoice records so they can find the right invoice without contacting support or accounts.

Can the portal show overdue invoices?

Yes. Pocketknife can show overdue invoice status, remaining amounts and due dates so customers know what needs attention.

Can customers see credit notes or account credits?

Yes. The invoice experience can include credit amounts and account context so buyers understand how credits affect their balance.

Can invoice payments be restricted by buyer permissions?

Yes. Access can follow your B2B account and user permissions, so the right buyers can view invoices or make payments for the right account.

Can sales reps or support pay invoices on behalf of a customer?

Yes, if you allow it. Sales reps or support users with the right permissions can open the customer account, select the invoice and complete the payment on the customer's behalf, while Pocketknife keeps the payment tied to the right account, invoice and user action.

Does Pocketknife send receipts after payment?

Yes. Payment flows can send receipts and keep the payment record connected to the invoice and customer account.

Can customers export invoice data?

Yes. Invoice data can be exported where enabled, helping buyers reconcile their own account records without asking your team for spreadsheets.

Can we choose what invoice details customers see?

Yes. The invoice table can be configured around the fields that matter to your business, such as invoice number, customer, due date, status and remaining amount.

Can the invoice page show account balance and balance due?

Yes. Pocketknife can show live account balance and balance due information when that data is available from your ERP or account system.

Can invoice payments reduce accounts receivable admin?

Yes. Buyers can self-serve invoice documents, balances and payments, which reduces routine accounts receivable requests and manual follow-up.

Can payment links include invoice and customer context?

Yes. Payment links can include the relevant customer, account, location and invoice context so finance teams can understand what was paid in Shopify and reconcile it against the ERP.

Can the invoice portal support card or bank payment providers?

Yes. Pocketknife can be mapped to your chosen payment provider and payment flow, depending on how your business collects B2B payments.

Do we need Shopify Plus for invoice self-service?

Pocketknife is designed for B2B teams running Shopify with ERP-backed account workflows, especially when customers need invoice visibility and payment collection in the portal.

Show buyers what they owe, then let them pay.

We will map the invoice portal to your ERP, your payment provider, your account terms and the way your customers actually settle invoices.

Book a demo