Make repeat purchasing easier for every packaging customer.
Give customers a faster way to access contract pricing, build bulk orders, save regular purchases and manage their accounts— while Shopify remains connected with your ERP.
Standard consumer checkout systems collapse under the weight of commercial packaging transactions. Pocketknife removes manual admin and gives business buyers a modern self-service portal.
Efficiency
Stop manual ordering
Eliminate hours of manual data entry from orders received through email, phone, or spreadsheets. Guide buyers directly into their own online portal.
Saves hours of daily operation.
Reduces rekeying and transcription errors.
Direct order injection into your ERP.
Bulk Buying
Handle massive order scales
B2B clients purchase hundreds of items in a single transaction. Support large and repetitive product orders with high-speed, bulk-optimised workflows.
Maintains quick site responsiveness.
No limit on item varieties or quantities.
SKU quick additions from the portal.
Pricing
Negotiated pricing & terms
Honor contract pricing and payment terms exactly. Let buyers checkout on account with their approved credit limits and specific volume breaks.
Loads correct contract rates on login.
Supports trade payment terms (Net 30, etc.).
Credit limit and outstanding invoice sync.
Repeat Purchases
One-click reordering
Buyers spend valuable time rebuilding identical regular orders. Let them repeat previous transactions or check out from saved standing lists instantly.
Standing list and saved cart support.
One-click copy from previous invoices.
Reduces ordering friction to seconds.
Account Admin
Complex business hierarchies
Model complex customer profiles with multiple buyer accounts, central procurement managers, individual location branches, and diverse delivery addresses.
Set specific spending approval limits.
Map locations to distinct delivery hubs.
Complete account structure mapping.
Self-Service
Direct invoice downloads
Eliminate administrative emails asking for copies of old transactions. Let customers download statements and invoice PDFs independently.
Saves customer service team resources.
Real-time ERP billing statements.
Instant invoice payment online.
How it works
Relevant Pocketknife Workflows
A single unified integration layer to manage every stage of your B2B commerce transaction lifecycle on Shopify.
ERP Contract Pricing
Dynamic, customer-specific prices and negotiated trade rates resolved live from the ERP pricing engine.
Quick Order & CSV
Let buyers upload spreadsheets of SKUs and quantities to build large carts in seconds.
Saved Carts & Schedules
Save recurring configurations or schedules for automatic checkouts and repeat orders.
Previously Purchased
An itemised, sortable directory of products purchased historically, allowing rapid one-click re-adding.
Quotes & Conversions
Let clients request custom quotes and convert approved requests into live orders instantly.
Invoices & Payments
Access online ledger logs, check open statements, download PDFs, and pay outstanding lines.
Account Hierarchies
Configure nested customer user roles, specific branch shipping routes, and permissions.
Bi-directional Live Sync
Keep Shopify connected live with your ERP. Stocks, invoices, rules, and prices stay perfectly matched.
Visual Workflow
How it flows under the hood
A transparent bridge between your storefront buyer and back-office ERP records.
Buyer Sees
Saved Packaging Order
Custom Cardboard Carton (250x250x250mm)500 units$1.20 ea $1.80
Heavy Duty Packing Tape (48mm x 75m)48 rolls$3.40 ea $4.50
Behind it
Connected Data Architecture
👤Customer Account
→
🏷️Contract Pricing
→
📦Saved Order
→
Shopify
→
Pocketknife
→
🏢ERP
Customer Proof
Proven at scale
“Pipelabs understood the complexity of our operational environment from day one. The integration between Shopify, Pocketknife, and Microsoft Business Central has helped create a far more connected and scalable B2B commerce experience for both our team and our customers. The team worked collaboratively throughout the project, delivering a solution that streamlined key operational workflows including customer pricing, account management, ordering visibility, and repeat purchasing processes. As our business continues to evolve, Pipelabs has remained a valuable long-term partner, continuously supporting enhancements across our commerce ecosystem.”
Omni Packaging
Shopify, Pocketknife & Microsoft Business Central Integration
See Pocketknife working for your business needs.
Book a walkthrough mapped to your ERP, customer workflows and operational requirements.