Case Studies: Complex commerce, proven in practice
See how wholesalers, distributors and enterprise retailers use Pocketknife to connect Shopify with their ERP, support complex B2B workflows and give customers a better way to buy. Explore the Shopify B2B portal capabilities built for enterprise.
HART Sport needed to support institutional buyers with complex account structures, customer-specific pricing, quotes, saved carts, invoices, payments and procurement workflows.
Pocketknife extended Shopify Plus with the B2B workflows HART Sport required while connecting the customer portal with Pronto, allowing the ERP to remain the operational source of truth.
Migrated from a legacy ecommerce platform to Shopify Plus with Pocketknife, delivering a modern B2B buying experience with seamless ERP integration and a scalable foundation for future growth.
Rebuilding and migrating from a complex legacy commerce platform supporting more than 65,000 products with difficult wholesale distribution requirements.
Pocketknife connected the Shopify Plus storefront with the custom ERP to automate catalogue synchronisation, reducing manual operational overhead and improving ordering efficiency.
- 65,000+ products
- Legacy platform migration
- Reduced operational overhead for staff
Implemented advanced B2B capabilities including customer-specific pricing, account hierarchies, quotes, approvals and ERP-connected self-service ordering, creating a more efficient purchasing experience for electricians and suppliers.
More than 100,000 products and 17,000 trade accounts operating across complex B2B and branch-based purchasing workflows.
Pocketknife connected the commerce experience with Pronto Xi ERP data to support customer-specific pricing, account structures and ERP-connected self-service ordering.
- 100,000+ products
- 17,000 trade accounts
- Complex trade account workflows
- B2C App for IOS and Android
Pipelabs partnered with Modern Star to rebuild and unify a highly complex multi-brand B2B commerce ecosystem on Shopify Plus, supporting 8 retail and wholesale companies through a shared infrastructure powered by Pocketknife.
Pocketknife provides the shared commerce and integration layer behind 8 commerce sites, connecting product data, inventory, customer accounts and ordering workflows across multiple brands and ERP systems.
Pocketknife created a shared integration and B2B workflow layer supporting Shopify Plus and ERP-connected commerce across the group.
- 8 commerce sites unified on Shopify Plus across multiple countries in less than 12 months
- 500+ item carts
- cXML and OCI procurement
Custom B2C applications built around your business
In addition to B2B customer portals, we design and build custom Shopify apps and extensions for B2C merchants with specialised customer journeys, operational workflows and integration requirements.
Whether it’s a customer portal feature, sales tool, checkout extension, POS workflow or membership experience, every solution is designed to work with Shopify, Pocketknife and the systems already running your business.
Palace Cinemas
A redesigned Member Hub connected with Palace Cinemas’ Vista systems, giving customers a convenient way to access and manage their experience.