COMMERCE VISION TO SHOPIFY

Outgrown Commerce Vision? Understand what moving to Shopify would involve.

Whether you’re looking to move away from Commerce Vision or another legacy commerce platform, tell us about your current setup. We’ll help you understand what moving to Shopify could involve across your customer accounts, contract pricing, ERP data and essential purchasing workflows.

Built by Pipelabs, with experience across Commerce Vision, Shopify Plus and complex ERP-connected commerce environments.

Let’s talk about your current setup

Loris Campanile
Loris Campanile Director, Lead Sales Engineer

Loris and the Pipelabs team will get in touch to answer your questions and talk through what moving to Shopify could look like for your business.

No pressure or obligation. We’ll respond within one business day.

PROVEN MIGRATION EXPERIENCE

A proven Commerce Vision migration pathway

See how Pipelabs helped Soundbay move from Commerce Vision to a flexible Shopify Plus architecture while preserving its Pronto-driven operational requirements.

Soundbay (Store DJ & Manny's Music) moved away from a restrictive Commerce Vision platform to unlock flexibility and omnichannel growth.

Migration Pathway
Commerce Vision
  • Pronto Xi remained connected as an operational system
  • Flexible, headless Shopify Plus architecture
  • Multi-brand storefront platform
  • Pocketknife-supported integration and data workflows
Case Study

How Soundbay modernised their e-commerce architecture.

As a leading Australian music retail group, Soundbay required deep Pronto ERP integration to operate their multi-brand business. Their legacy Commerce Vision setup had become a bottleneck for customer experience, frontend customisation, and omnichannel capabilities.

The Solution: Pipelabs architected a headless Shopify Plus solution powered by Pocketknife middleware. This enabled Manny's Music and Store DJ to maintain independent, responsive frontends while executing Pronto-driven retail logic, inventory updates, and branch-specific customer workflows in real time.

The Operating Model: Pronto Xi remains the master source of truth, Shopify Plus handles the storefront experience, and Pocketknife synchronises transactions and custom B2B logic.

"As our business continued to grow, we recognised we'd outgrown Commerce Vision and needed a modern commerce platform that could better support our customers and future ambitions.

Migrating from a long-established platform is a significant undertaking, so choosing the right implementation partner was critical. Pipelabs took the time to understand our business, our operational requirements and the complexities of the migration, giving us confidence throughout the entire process.

The result is a unified Shopify Plus platform that not only delivers a significantly better customer experience, but also integrates seamlessly with our existing ERP and business systems.

We're extremely pleased with the outcome and continue to see Pipelabs as a trusted partner as we evolve our commerce platform."

— Soundbay
YOUR FREE ASSESSMENT

Understand the scope before committing to a migration

Share a few details about your current setup and Pipelabs will provide an initial view of the workflows, systems and migration considerations that may need to be addressed.

01

Migration feasibility

Understand what can move, what should stay and which systems should remain the source of truth.

02

Workflow requirements

Identify how customer pricing, accounts, quotes, orders and other essential processes could be preserved.

03

Recommended next steps

Receive a practical view of migration priorities, potential risks and the likely solution approach.

WHEN THE CURRENT PLATFORM IS HOLDING YOU BACK

Modernise the storefront without disconnecting the operations behind it

Slow platform change

Frontend improvements and new customer experiences are difficult or time-consuming to deliver.

Manual B2B workflows

Pricing, account management, ordering and approvals may rely on manual processes or disconnected systems.

Operational complexity

Critical customer, product, pricing and inventory data still needs to remain connected to the ERP.

OPERATING MODEL

The unified commerce operating model

A clean separation of storefront, workflow logic, and ERP systems ensures scalability without compromising operational integrity.

Storefront

Shopify Plus

The modern commerce and storefront foundation.

Workflow & Sync

Pocketknife

The workflow and integration layer connecting Shopify with customer-specific pricing, accounts and ERP-driven operational data.

Operational Truth

Existing ERP

The operational source of truth for the relevant products, pricing, inventory, customers and orders.

Strategy & Delivery

Pipelabs

The strategy and delivery partner responsible for discovery, architecture, migration, integration, testing and launch.

MIGRATION ROADMAP

A structured pathway from Commerce Vision to Shopify

Pipelabs plans the transition across data, integrations, customer workflows, testing and launch to reduce disruption and protect essential operational processes.

01

Discovery and strategy

Identify what must be preserved, improved or retired to define the scope and architecture.

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What must be preserved, improved or retired?

We begin by understanding your business's existing Commerce Vision environment, customer journeys, internal workflows and operational dependencies.

Before proposing the migration, we identify what should be preserved, what can be improved and what no longer needs to move into the new architecture.

Outcome
A defined migration strategy, solution architecture, scope and delivery roadmap.
Key Considerations
  • Business outcomes and success measures
  • Customer groups and essential workflows
  • Processes to retain, improve or retire
  • Launch priorities and delivery phases
Pipelabs' Role
Lead stakeholder workshops, assess the current environment, define the solution architecture and create a prioritised migration roadmap.
Where Pocketknife Fits
Identify ERP-connected workflows and B2B requirements that extend beyond the Shopify storefront.
02

Data migration

Determine the source of truth for products, customers, pricing and order data.

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What moves, what stays and which system owns it?

Moving from Commerce Vision does not mean every piece of historical information should simply be copied into Shopify.

We review products, customers, pricing and order data to determine what should be migrated, cleaned, archived or accessed through an integration. The objective is to place the right information in the right system.

Existing Data Clean & Map Pocketknife Shopify
Outcome
A validated migration plan with clearly defined data ownership.
Key Considerations
  • Products and categories required at launch
  • Company account and contact structures
  • Order history and legacy records
  • Data ownership and validation responsibilities
Pipelabs' Role
Create the data inventory and plan, map and test migrations.
Where Pocketknife Fits
Make ERP-held information available within Shopify without unnecessary duplication.
03

ERP and backend integration

Design real-time and scheduled synchronisation between Shopify and your operational systems.

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How will critical information move between systems?

We design the architecture so your ERP can remain the operational source of truth.

We define how pricing, inventory, customers, orders and invoices move between Shopify and the systems already running your business, creating reliable and scalable synchronisation.

ERP Pocketknife Shopify
Outcome
An integration model with clear ownership and monitoring.
Key Considerations
  • Source of truth for each data type
  • Real-time versus scheduled synchronisation
  • Error handling and retry processes
  • Operational ownership and monitoring
Pipelabs' Role
Define the integration architecture, mappings, monitoring and synchronisation patterns.
Where Pocketknife Fits
Pocketknife orchestrates data flows between Shopify and the ERP.
04

Storefront build

Design and develop a high-performing storefront focused on the customer journey.

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What experience do customers and internal teams require?

We design and develop the Shopify storefront around the actual B2B and/or B2C customer journey.

Complex purchasing requirements should feel simple to customers, while the operational systems behind each transaction remain connected.

Outcome
A modern Shopify storefront connected to the processes customers already rely on.
Key Considerations
  • Product discovery, navigation and search
  • Logged-in account experience
  • Account-specific information and pricing
  • Checkout, content and SEO
Pipelabs' Role
Lead UX, design, Shopify development, configuration and customer journey testing.
Where Pocketknife Fits
Bring contract pricing, quotes, invoices and account workflows into the Shopify experience.
05

B2B workflows

Configure essential B2B features, customer-specific pricing and custom order flows.

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Preserve the workflows your customers actually need.

Since Pipelabs solutions are built for B2B growth on Shopify, we determine what can be handled natively and where Pocketknife is required to deliver real-time ERP connectivity and custom features for complex B2B business flows.

Outcome
Reduce manual processes and administrative overhead for sales and operational teams, without removing the workflows customers rely on.
Pocketknife Capabilities
  • Real-time ERP connectivity with customer-specific pricing & live inventory
  • Quotes and approval workflows
  • Saved carts and recurring orders
  • Self-service B2B purchasing, invoice history, and payments
  • Quick ordering and order history
  • Account-specific roles and permissions
  • POS B2B and custom features for complex workflows
Pipelabs' Role
Prioritise the required workflows, configure Shopify and implement the required capabilities.
Where Pocketknife Fits
Pocketknife extends Shopify with the operational workflows required by complex B2B businesses.
06

Testing and training

Validate the complete commerce ecosystem, data flows and internal processes.

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Test the complete journey — not just the storefront.

We believe thorough testing should validate the entire commerce ecosystem, not just the front interface.

We use realistic customer accounts, products, pricing and orders to test the experience across Shopify, Pocketknife and the ERP under various conditions.

Outcome
A validated platform, trained team and formal launch readiness.
Key Considerations
  • Critical business scenarios and edge cases
  • User acceptance testing ownership
  • Launch approval requirements
  • Training across internal teams
Pipelabs' Role
Manage functional, integration and user testing, training and cutover rehearsals.
Where Pocketknife Fits
Validate data flows, permissions, workflows, exceptions and unusual operational scenarios.
07

Launch and optimisation

Coordinate a safe, phased cutover and establish a roadmap for ongoing improvement.

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How will the business transition without disruption?

We coordinate a detailed, phased cutover across data migrations, backend integrations, customer communications and internal support channels.

Launch is positioned as the beginning of the continuous optimisation phase rather than the end of the project.

Outcome
A supported transition and an ongoing roadmap for improving the commerce experience.
Key Considerations
  • Final migration and cutover
  • Customer and internal communication
  • Launch-day support
  • Performance measurement during first 30 days
Pipelabs' Role
Coordinate launch, validate transactions, provide support and shape the next roadmap.
Where Pocketknife Fits
Continue orchestrating workflows while supporting monitoring and ongoing improvement.
MIGRATION ASSESSMENT

Ready for a clearer migration path?

Tell us about your current Commerce Vision and ERP setup. We’ll provide an initial view of the migration approach, key considerations and practical next steps.

Frequently Asked Questions

Common migration questions.

Can we migrate customer and historical order data?

We can typically import customer accounts, branch relationships, and historical sales data from Commerce Vision or your ERP into Shopify. This is designed to provide a seamless transition where buyers can log in and see their account history, though the feasibility and history depth depend on your existing data structures and ERP configuration.

How does Pocketknife handle ERP-driven or contract pricing?

Pocketknife connects with your ERP (such as Pronto Xi or Business Central) to synchronise customer-specific pricing structures, volume breaks, and account discounts. The exact synchronisation model is tailored to your business rules and ERP setup during the migration.

Will this disrupt our warehouse or logistics workflows?

Our integration is designed to flow orders into your ERP as native sales orders matching your existing warehouse codes and shipping methods. This minimises disruption to your day-to-day logistics, with workflows verified during our comprehensive testing stage.

What is the typical migration timing from Commerce Vision to Shopify?

A typical migration can take from 12 to 16 weeks, though timelines vary depending on custom storefront designs, the complexity of your ERP business logic, and any third-party systems. Pipelabs plans a structured transition to run systems in parallel during the cutover.